JCPenney at 2607 Preston Road, in Frisco

About JCPenney

The JCPenney is a US national Home goods company located in Frisco, Texas. To figure out why customers choose JCPenney and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of JCPenney by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of JCPenney

• Address: 2607 Preston Road, Frisco, TX 75034
• Website: stores.jcpenney.com
• Phone: +1 972-712-2707
• Types: Home goods  
• Price level: Moderately

Reviews

• 1

  frank harris

  Posted Aug, 28 2019
  In my opinion, JC Penny can no longer be trusted. I called their customer service number. Ironically, as you wait on hold, a voice reminds you that "Your call is important to us". Close to 1 hour later...really!!!
  
  So, I out waited there staff. They explained that its a busy Monday. What they fail to realize is that if your customers have to wait an hour then you have failed them! You do not have proper staffing. You have not empowered your people to handle the issues quickly and efficiently. I can't get anyone on the phone. When someone does answer they just put me back on hold. I placed an order over a month ago and still have not received it.
  Update I called headquarters and the lady was very nice she said she would let the GM know what's going on. She also told me my things were at the store to pick up. I was never notified by the store itself. Beaumont Parkdale Mall gets one star.

Photos of JCPenney

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